Résumé · Richlands, VA (Remote)

Ransom Phillips

Software Developer

ransom.phillips@gmail.com (276) 356-2821 linkedin.com/in/ransomphillips github.com/rdphillips7 nyxbyte.dev

01Summary

Software developer building and operating commercial products in Python, Rust, and Flutter. Designed and launched a subscription audio platform adopted by 100+ Discord servers, shipped an Android app to Google Play, and architected a P2P encrypted messenger. Backed by 8+ years in enterprise IT and identity administration.

02Experience

Professional experience

Lead Software Developer

Elknar Industries · Remote Sep 2025 – Present

Designed and built Whisper in Python, a multi-process audio-broadcasting platform for Discord adopted by 100+ servers, where each server’s host process coordinates up to 16 receiver bots.
Engineered Whisper’s custom audio routing engine with three routing modes, using zero-allocation mixing to eliminate garbage-collection audio artifacts.
Launched and operate Whisper’s commercial tier on OCI behind nginx and Let’s Encrypt, with Stripe subscriptions, per-receiver telemetry, and automated idle shutdown to cut idle compute cost.
Maintain three automated test suites (audio, dashboard, UI) that gate every release.
Run recurring security reviews that identified and closed two vulnerabilities before customer impact.
Architected Shadows, a cross-platform P2P encrypted messenger (Rust core, Flutter UI, Noise transport, NAT hole punching) so messages and files move directly between peers with no central server.

Director

Cyber Access Project (CAP) · Remote Mar 2026 – Present

Authored JAML, the nonprofit’s JSON-native identity federation specification, replacing SAML’s XML signature handling with standard JOSE signing and encryption.

Certified Tech Advisor (IT Help Desk)

theITSupportCenter · Remote, Full-time May 2026 – Present

Deliver enterprise technical support across Windows, macOS, and Linux, holding a QA score of 9.5+/10.
Administer identity across Active Directory, Entra ID, and Okta, resolving access issues for enterprise clients.
Built an internal Chrome extension for the company’s ITSM platform, now in daily use company-wide, adding SLA and case-duration warnings, break-status tracking, and workload metrics.

Learning Manager

Foundever · Remote Jan 2023 – Jun 2025

Revamped training processes, reducing onboarding time by 30%.
Resolved 5 key IT system inefficiencies, cutting support ticket resolution time by 20%.

Training Lead / Technical Trainer

SYKES Inc. · Remote Sep 2017 – Jan 2023

Onboarded tool access for 2,000+ agents.
Authored IT documentation, 10+ self-paced learning modules, and 15+ technical tutorials, reducing onboarding support queries by 20%.

03Technical skills

What I work with

Languages

Python
Rust
Go
Dart
Kotlin
JavaScript
TypeScript
SQL
HTML / CSS

Frameworks & Runtimes

Flutter
React
Next.js
Node.js

Cloud & Infrastructure

AWS
Azure
Oracle Cloud Infrastructure
Netlify
Docker
CI/CD
Linux
nginx
systemd
Let’s Encrypt
SELinux
Git / GitHub

Practices

Multi-process architectures
Automated test suites
REST APIs
LLMs
Payment integration (Stripe)
Mobile release management (Google Play, AdMob)

04Projects

Selected projects

Alarm+

Solo Developer · Android app on Google Play

Shipped an alarm and sleep-tracking app to Google Play with smart-wake motion detection, QR and photo-match dismiss challenges, and AdMob rewarded-ad monetization.
Resolved alarms failing to fire from a killed app state before the 1.0 release.

Stack: Flutter · Kotlin

View on Google Play →

vodcut

Solo Developer · Video editing pipeline

Built a transcription-driven pipeline (dual-backend speech-to-text, LLM-based segment selection, frame-exact FCPXML export) that turns raw recordings into edit-ready timelines automatically.

Stack: Python

See more projects on the portfolio →

05Education

Education

Coursework toward AS, Networking & Telecommunications

Southwest Virginia Community College

2016 – 2018